LEGAL DOCUMENT

Privacy Policy.
Your trust, honored.

Effective Date: June 29, 2026

1. Information We Collect

At Indo Knots, we respect your privacy and are committed to protecting any personal information you share with us. We collect information you provide directly to us when you browse our collections, request custom rug inquiries, sign up for our newsletter, apply for trade accounts, or contact our workshop team.

This information may include:

Contact details such as name, email address, postal address, and telephone number.
Company details for designers, architects, and retail showrooms applying for Trade Partner benefits.
Design requirements, sketch ideas, dimensions, and project criteria submitted during custom bespoke rug consultations.

2. How We Use Your Information

We process your data purely to deliver a refined and transparent direct-to-source rug experience:

To answer, fulfill, and coordinate your design requests, sampling demands, and order shipments.
To evaluate and administer Trade accounts, ensuring trade pricing is correctly extended to qualified interior design professionals.
To communicate custom production milestones directly from our loom workshops in Bhadohi.
To keep you updated on new collections and editorial releases, if you opt to receive our communications.

3. Data Security and Artisanship Integrity

We prioritize the protection of your personal data. Your contact details and custom rug blueprints are stored securely, accessible only by the Indo Knots team and the master weavers or project managers supervising your specific piece in Bhadohi. We do not sell, lease, or distribute your private contact information or exclusive architectural designs to third-party brokers.

4. Cookies and Web Analytics

We use minimal cookies and tracking pixels to ensure seamless site performance, recall your design selections, and measure basic, non-personally identifiable traffic patterns. These technical identifiers help us design a more fluid, responsive digital experience for homeowners and designers alike.

5. Contact Us

If you have any questions or concerns regarding our privacy practices, please contact our team at: